Avoiding Growing Pains with the Post-Mortem
When CEO Jason Pyett started Playwell Bricks as a way to encourage kids’ creativity with bricks, he didn’t know that it would soon become an internationally respected design company. Now that the business has grown as much as it has, he’s particularly focused on adopting business practices that add value for our clients.
One of these business practices is post-mortem meetings. These happen when the team members that worked on a completed project “go through what went wrong and what went right to understand our strengths and what we need to focus on in the future," Jason explains. "Including all the designers and team members involved shows the big picture.”
The post-mortem helps the team with “setting up guards to catch things before they become an issue,” particularly in terms of “scope creep”–a term Playwell Bricks uses for incremental changes in detail and cost that seem small but can quickly overrun a project budget.
One of the major faults that Jason hopes these post-mortems catch is over-designing. “We get into a mentality of trying to get things perfect,” he explains.
This might sound like a humble brag, but it can actually be a major issue. “We’ve taken on a completely different mindset from what we were doing in years prior,” Jason explains. When Playwell Bricks was doing large scale, one-of-a-kind builds, getting fixated on challenging design aspects was rewarding. Back then, that was the point. “Now that we’re into production, that doesn’t work,” says Jason. “We need the most efficient way to get that characteristic. We can’t be doing it in twenty parts when we can get it in five.”
Post-mortem meetings give the team a chance to analyze where a design could have been simplified and gives the designers on a project a chance to further hone their production skills and tailor the build experience to clients. Likewise, they can bring their personal experiences into the group, offering new solutions and innovations that might otherwise have been missed.
“We’re always looking for ways to improve how we do things,” Jason says. These post-mortem meetings are a cornerstone of our commitment to excellence.
If you’d like to leverage Playwell Bricks’ drive for continuous improvement to work for you, don’t hesitate to contact us today. Whether you’re imagining the perfect client gift or you want to commemorate a major company milestone with your staff, Playwell Bricks is here to help you build those dreams.